Quản lý Ticket
This product is no longer available.
Manage and track support tickets
Phiên bản Odoo: 13.0
Cam kết 30 ngày hoàn tiền
Miễn phí Giao hàng tại VN.
Mua ngay, nhận trong 2 days
This app allow submit and follow helpdesk tickets
- Can create Support Team, Ticket Type to categorize request of customer accordingly.
- Assign handling requests according to each member in each Team.
- Create support request from the Portal.
- Save history in Portal and Backend systems
- Send Email when there is new feedback.
- Send Email for customer when change resolve phase .
- Rating from customers.
- Overall report all requests from customers.
- Is the base module for development and integration of Helpdesk with Sale, Website, Appstore.
- Community Edition
- Enterprise Edition