Quản lý Ticket

This product is no longer available.


Manage and track support tickets


Phiên bản Odoo: 13.0


Cam kết 30 ngày hoàn tiền
Miễn phí Giao hàng tại VN.
Mua ngay, nhận trong 2 days

This app allow submit and follow helpdesk tickets

Key Features

  • Can create Support Team, Ticket Type to categorize request of customer accordingly.
  • Assign handling requests according to each member in each Team.
  • Create support request from the Portal.
  • Save history in Portal and Backend systems
  • Send Email when there is new feedback.
  • Send Email for customer when change resolve phase .
  • Rating from customers.
  • Overall report all requests from customers.
  • Is the base module for development and integration of Helpdesk with Sale, Website, Appstore.

Editions Supported

  1. Community Edition
  2. Enterprise Edition